Jumat, 17 Oktober 2014

10 Most Important Questions to Ask Yourself Before Taking the ITIL Foundation Course Certification

A decade ago all that mattered for a rookie was having the basic requisites to get picked in a campus placement. An offer letter would be followed by an appointment letter from the employer and a fresher would be all set to take on the corporate world. This scenario is often visualized by rookies taking up jobs in the IT or ITES industry. Gaining hands on experience, reaching a managerial post and financially growing used to be the in thing.

Today, the focus of IT professionals and aspirants has shifted to gain professional knowledge by getting trained and guided by experts who can help provide a shot in the arm. They are not looking for courses that'll help them get an appraisal at their work place but are looking beyond that. They aspire to envision themselves in key roles and responsibilities that transform them into an integral part of the organization.

The ITIL Foundation Course Certification is one such training course which has grown in demand considerably over last few years and has served as a stepping stone for many project managers and practitioners serving in the IT service management. Potential project managers, practitioners or equivalent level professionals with or without experience are helped by their employers who are ready to pay a premium to learn and get trained in the best ITIL Foundation practices.

Searching, identifying and zeroing-in on the best professional ITIL Foundation training and certification that will take your career to the next level can be a difficult task at times. What with umpteen training institutes available on the net offering lucrative discount packages with huge assurances to get you enrolled. A hush-hush job of identifying the best suited ITIL Foundation training course and trainer can lead you to disappointment.

So, a self-introspection or a reality check on yourself can really help you before you zero-in on an ITIL Foundation training course certification.

1. What is ITIL® Foundation Course Certification Training all about?

The ITIL Foundation Course is an ideal entry level certification for IT professionals seeking general awareness of ITIL Foundation fundamentals, frameworks, concepts and terminologies. The course lays the foundation to understand the significant elements involved in the ITIL Service Lifecycle process and its relationship between life cycle stages and contribution towards service management practices.

The course is designed specifically to understand the practical levels of IT service management fundamentals and how to plan, execute and deliver the best IT service management processes and practices efficiently within a service environment.

2. What should the course and training include?

The ITIL Foundation Course outline should involve learning and understanding of all the fundamental concepts and the best international processes and practice frameworks within an organization suited for working IT professionals and aspirants.

Upon successful completion of the ITIL Foundation Course the training institute or organization should conduct an exam and provide an ITIL® Foundation certificate internationally recognized. All this in just 3 days!

3. Do I really need to take up this course?

The decision of doing it or not totally lies with you. Often IT professionals or aspirants take up a course due to peer pressure so that they can boast of possessing it and be a part of the rat race which never takes place. Before getting started on the ITIL Foundation Course Certification you need to understand your position, role and responsibilities within the organization you are serving or intend to serve. The best way would be to analyze and assess your current and future skill sets and career graph dispassionately to help you enable make the right decision.

4. Do I have the requisites?

Though, the ITIL Foundation course doesn't demand any formal pre-requisites but it is assumed that course participants are working or have worked in an IT Service environment or equivalent. The course is best suited for IT professionals working at managerial levels or those who aspire to work in an IT service management setup to upgrade or sharpen their ITIL Foundation skills.

5. How the course is going to benefit me?

If you've decided to take up the ITIL Foundation course,one need to assess the benefits one is going to gain from it which you plan to put in practice at your work place or organization. Always be sure to read the course highlights, objectives and benefits thoroughly. Whether or not it is going to help you:

- Acquire all learning aspects of ITIL Foundation and evaluate critical risk and success factors

- Effectively implement and deliver ITIL Foundation processes and activities

- Enhance the overall quality of IT service within an organization

- Acquire higher and better job opportunities within an IT environment

- Identify roles and responsibilities to achieve maximum ITIL Foundation excellence

- Measure ITIL Foundation performance in a given IT environment

6. How to choose and identify the right service provider and trainer?

Choosing and identifying the right service provider to help you get value for money is not easy. An easy and safe way to find the best professional trainer is to ask any of your friends, colleagues or relatives who has done the ITIL Foundation course. You can ask his/her experience by getting an honest feedback. If not, the net can be a good source to identify a professional training organization. Take your time to ask relevant queries regarding the course to the concerned person.

Besides, acquiring a certificate successfully it's always advisable to aim at gaining a solid foundation and understanding of the ITIL Foundation course which is going to hold good for you in times to come.

Identifying a certified professional trainer and having real life experience is always beneficial. So, that you not only get to learn the theory but also learn good practical examples on how the key elements of the ITIL Foundation Service Lifecycle works and help you improve your IT Service Management Capability in your own organization.

7. Is this the right time to undertake the course?

Like anything, the more you put in the more you get out. So, a 3 day course may not call for extra hours of study or preparation but it's always better to be sure and prepared mentally to be focused on the course. Don't just follow what others have done but you've got to know what you need and where you're heading.

To undertake the course, it's always advisable to choose a weekend with minimal work pressure at home and office. Be serious to attend all learning sessions and allocate approx. 2 hours personnel study time throughout the first 2 days of the course.

8. Is classroom training better for me than online training?

Here again you need to assess what you'd be comfortable with. Classroom training has more advantages compared to online training. If you are placed at a remote location then online training is the only way without travelling far. Online training may be disturbing at times due to net disconnection issues, power failure and individual intervention at work place or home. Classroom training is always recommended as it provides the right ambience, interaction, attention and approach.

9. Do I inform my organizations reporting manager about it?

It depends on your professional relationship with your reporting manager or seniors in the organization. But, it's always recommended that you be open about it and make him/her aware of it and how it is going help the organization in the long run. This will always increase your chances of playing a key role with added responsibilities in the future.

10. How do I upgrade myself after the course?

On successful completion of the course and exam you can always keep in touch with your certified service provider and trainer and get back to upgrading newer course features in the future. You can always read and download the latest course materials from the net. You can also create or join a networking community to keep abreast of the latest developments in the ITIL Foundation Course.
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